Australian Edition Care, comfort & mobility for older dogs Reader Story
For the dogs who have been with us the longest.
Mobility / Reader Story

My Old Dog Fell Down the Back Step. Here's What I Wish I'd Known Sooner.

A towel, a rainy night, and the simple thing about lifting an older dog that nobody tells you.

SDH
Reader StorySenior Dog Health Magazine
| 5 min read

This story is a composite, drawn from the common experiences of owners caring for older dogs. Names and details are illustrative.

An owner stands upright beside an old golden retriever at the back step, arm straight, hand at hip height holding the two long handles of a black padded lift harness.
Standing up straight. One hand. Down at the hip. It took a fall to learn this.

Bear fell down the back step, and it was my fault.

It was 11 at night. It was raining. I had a bath towel under his belly and both hands full.

Three steps. That's all it was.

On the third one, his back legs gave out. The towel slid off his hip. I had no hand free for the rail.

We both went down.

If you have an older dog, please read this.

A 2024 vet study looked at dogs over 8 years old. More than half had arthritis in their elbows. More than 1 in 3 had it in their hips.

So if your dog is slowing down, you are not alone.

But here's what surprised me. The towel wasn't the real problem. My hand was.

It's simple. And it changed everything for Bear and me.

Is your dog still walking, but struggling with steps or the car? Then this is for you.

I Did What Everyone Does. I Grabbed a Towel.

Bear is a golden retriever. He's 12. He has slept next to my bed every night of his life.

Last summer, his back legs started to go. Slowly at first.

He'd stop at the bottom of the back step. Look up at it. Then look back at me.

So I did what the internet said. I rolled up a bath towel and slung it under his belly.

It worked. Sort of.

In a dim hallway at night, a person bent over at the waist grips both ends of a bunched bath towel around an old black labrador's back end.
The towel, four steps in. Both hands full, bent right over, nothing left for the rail.

Four steps in, the towel would twist into a rope. It dug into his tummy. He'd flinch away from me.

I had to bend right over. Both hands. Five times a day.

My back started to ache. Then it started to scream.

I bought two harnesses online. Both went straight back.

Then came that rainy night.

The Morning After, Bear Wouldn't Even Try

Bear wasn't badly hurt, thank goodness. But he was scared. So was I.

The next morning, he wouldn't go near the step. He just lay by the back door and watched me.

I sat on the kitchen floor and cried.

If I couldn't get him outside, how much time did we have left?

So I stopped shopping. I started asking questions instead.

I asked my friend Jo. She helps people with bad backs for a living.

What Jo told me is the part nobody puts on the box.

It's Not How Strong You Are. It's Where Your Hand Is.

Most people know an old dog needs support under the belly. That part is easy.

But almost nobody knows the missing piece. It's the height of your hand when you lift.

Jo showed me with a bag of shopping.

"Hold it down by your hip," she said. "Arm straight."

Easy. The weight went straight down through my body.

"Now hold the same bag out in front of your chest."

It felt so much heavier. My shoulders and lower back took all of it.

That's what a towel does. It makes you bend over and lift out in front of you.

And the harnesses I'd bought? Every photo showed a big bloke lifting a strap up at his chest.

Not one showed a hand down at the hip. Not one was built for someone like me.

Three Simple Rules That Make Lifting Easy

Jo gave me three rules. I wrote them on the back of an envelope.

  1. Keep your hand at your hip.That means long handles, so your arm can hang straight.
  2. Stand up straight.No bending. One hand only, so the other can hold the rail.
  3. Keep the support wide.It must hold its shape. If it twists into a rope, you're back to the towel.

Then she added one more thing.

The support should sit at the back of the belly. Just in front of the back legs. That's where the weakness is. His front end doesn't need your help.

"You're not carrying him," Jo said. "You're just giving him the last few kilos of push."


I Finally Found One Built the Right Way

With my envelope in hand, I went looking again.

Most harnesses failed rule one straight away. Short handles. Chest height.

Then I found a small Australian brand called His Turn.

An old yellow labrador on lounge-room floorboards wearing the black padded His Turn harness at the back of his belly, with two long black webbing handles rising above his back.
His Turn Dog Lift Harness. The padded panel sits just in front of the back legs. The chest stays free.

Their lift harness ticked every rule on my list:

  • A wide padded panel that sits at the back of the belly and doesn't twist
  • Two long handles that meet in one hand, down at your hip
  • Sliders, so you set the length once and forget it
  • Soft fleece lining that's gentle on thin old coats

It was $44.99. After two returns, I nearly didn't bother.

I'm so glad I tried one more time.

The First Morning, Bear Went Up the Step on His Own

It arrived on a Tuesday. It took seconds to put on. Slide it under, adjust, done.

I stood beside him. Arm straight. Hand at my hip.

Bear looked at the step. Then he looked at me.

Then he just... went.

I wasn't lifting him. I was just there. And my back didn't hurt one bit.

Close-up of a hand at hip height holding both long black handles of the harness on an old golden retriever.
Arm straight, hand at the hip. The long handles do the hard part.

Now the harness lives in the car. Vet trips are easy again. So is the beach.

An old black labrador steps up into the boot of a wagon while an owner stands beside him, hand low on the harness handles.
The car boot. Same hand, same easy lift.

My neighbour saw us at the car and asked where I got it. So did two people at the vet.

That's why I'm writing this.

The His Turn Dog Lift Harness on an old labrador.
What I use for Bear

His Turn Dog Lift Harness

$44.99AUD
  • Free shipping Australia-wide
  • 30 days to try it
  • Free size swap if it doesn't fit
Check AvailabilityFind your dog's size →

Why I Tell Every Old Dog Owner About It

Here's what makes it different:

  • Built for lifting at your hip, not your chest
  • One hand only, so you can hold the rail
  • Sits where the weakness is, just in front of the back legs
  • Folds flat and wipes clean, so it lives in the car

Please Don't Wait for a Fall Like I Did

Every night on the towel is another chance of a fall. For your dog, and for your back.

A vet visit after a fall can cost far more than $44.99.

And there's no real risk in trying it:

30-day guarantee

Try it with your dog. If it doesn't help, send it back for a refund.

Free size swap

Wrong size? They swap it for free.

Free shipping

Tracked delivery, free Australia-wide.

Sizing help

Not sure? Ask them by message.

Finding the right size

Measure the belly, just in front of the back legs.

SizeBellyRoughly
Small44–50 cm6–12 kg
Medium50–58 cm12–20 kg
Large58–70 cm20–32 kg
X-Large70–82 cm32–41 kg

Between sizes? Go up one. The straps take up the slack.

This is for dogs who can still walk. If yours can't stand at all, or just had surgery, ask your vet first.

An old golden retriever rests on a dog bed on the verandah while an older person's hand strokes his head, the harness folded beside him.

You Have Two Choices Tonight

Choice one: Keep using the towel. Keep bending over. Keep hoping the next step isn't the bad one.

Choice two: Stand up straight. One hand at your hip. Let your dog do what he still can.

Bear made the choice for me when he fell. You don't have to wait for that.

He got up for you every single time.

Now it's his turn.

Senior Dog Health Magazine

For the dogs who have been with us the longest.

Reader stories are composites based on common owner experiences. Names and details are illustrative. This feature includes a product from His Turn, a brand connected with Senior Dog Health Magazine.

Source: arthritis figures from a 2024 study of dogs over 8 years old published in The Veterinary Journal (shoulder, elbow, hip and stifle joint prevalence).

General information only, not veterinary advice. If your dog's mobility changes suddenly, see your vet.

© 2026 Senior Dog Health Magazine.